Technical staff stand by on telephone/fax/mail. On side problem solving proposal.
Satisfaction of customer
For customer use efficiency software after buy our company will training and visit customer.
Install-Handbook
Have version up of application software and install and ability explain of version up service.
Accepting-Repair
When hardware (PC-Monitor-Machinery tools) had problem our company will quick to service.
Lending
Have to lending hardware until problem solving finish.
PC-Machine communication
Will teach communication network of PC and when communication network had problem our company will quick to service.
Problem solving
In case machine failure our company will quick to service. Our company will contact to machine maker and prepare staff for sevice.
One to one-Practice
Practice one by one and training from original and have on-site training.
Usually visit customer
Our staff will Usually visit customer for advise problem solving method. In case can not inquire information on telephone or E-mail our company will send staff to service.